HRchitect is looking for talented, passionate professionals with UKG experience for contract opportunities. The Senior Telestaff Solution Consultant is an experienced individual who has an in-depth understanding of the UKG TeleStaff Cloud solution, as well as public sector industry knowledge and best practices.  Applicants must have excellent customer service skills along with a solid understanding of the solution. This position is a contractor role.

• Architect the design of the application
• Utilize the defined implementation process to meet the established implementation milestones and targeted completion dates.
• Be a Mentor to your peers.
• Responsible for the quality delivery of all things TeleStaff for the practice.
• Work with leadership team, alongside UKG, to ensure the latest technological/product enhancements and tools are leverage where applicable.
• Solid understanding of UKG modules
• Perform current business process/rules analysis.
• Collaborate with teammates with various skill sets to design and deliver a seamless UKG solution.
• Use professional concepts and tools to implement software in various environments.
• Advise customers on system configuration, industry specific features, best practices, and system processes and procedures.
• Conduct necessary application research, support the creation of testing scenarios and provide testing support.
• Utilize professional ability to prioritize issues and respond appropriately to numerous critical situations.
• Contribute to the HRchitect Tech Trends Blog
• Interface with customer to build solid relationship
• Actively pursue opportunities within the team to widen your experience
• Demonstrate consistent record of accuracy.
• Demonstrate consistency in responsiveness to teammates and customers.

• Previous UKG TeleStaff experience required
• Strong communication and leadership skills
• Comfortable appearing and speaking on video calls
• Ability to work independently
• Ability to collaborate as part of a team
• Excellent time management and multi-tasking skills
• Ability to work remotely from home office in North America
• Proven record of accuracy in executing work
• 3-10 years of implementing UKG Telestaff Cloud or previous versions.
• Experience delivering the unified WFM/TS solution to customers, preferably for SMB, and a minimum of 5+ years of related work experience.
• Broad knowledge of scheduling, workforce management, HR/Payroll, ERP or similar domain product/systems is preferred.

Contract Expectations

• Independent contractor engagement.
• Remote position with potential client-facing meetings during standard North American business hours.
• Hours will vary based on project assignments and client demand.
• Contractor must maintain timely communication and meet agreed-upon project deadlines.

Contractor is expected to follow HRchitect’s delivery standards, documentation requirements, security practices, and client-communication protocols.